Our Technical support services address specific problems whether its product or service related query or other support services. IMwalleT supports for the products & services we sell. Technical support delivered over by e-mail, live chat support, where users can log a report.
Our Chat Support available 24*7*365 days for sales & support. Chat support executives are there available for Update Payment, sales query, Software training or to get particular details. You can also download our Support Escalation Matrix.
Recharge Dispute
If you get any complaint against any recharges that customer didn’t get benefit of particular recharge amount. Please raise “DISPUTE” button. For Dispute, please login>>recharge report>>search number>>Dispute.
You will get response within 24 Hrs to 48 Hrs.
For any urgency please email to care@imwallet.in or knock our chat expert.
Please dispute within 24 hrs. of transaction made, so that we can rectify the issue & solve it ASAP.
Service Notification
You will get Service Notification on your registered number or Registered Email ID related Operator downtime (If Any), Any Maintenance update, Low Credit Balance Etc.
For any other Services related issue, please email us to service@imwallet.co.in.
We believe our Success is possible only through your Success, so we always provide you best services & support to ensure your success.
